Terms & Conditions

1. Appointment Policy

All appointments must be booked in advance. We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee.

2. Late Arrivals

We kindly ask that you arrive on time for your appointment. Clients arriving more than 15 minutes late may need to be rescheduled to ensure the best service experience for all guests.

3. Service Results

Results may vary based on individual hair type, condition, and history. Our team will conduct a thorough consultation before any service. We are not responsible for results that differ from expectations due to undisclosed hair history or conditions.

4. Payments

Payment is due at the time of service. We accept cash, credit cards, and digital payments. Prices are subject to change without notice.

5. Refund Policy

We do not offer refunds on services rendered. If you are unsatisfied with your service, please contact us within 7 days and we will do our best to make it right with a complimentary adjustment.

6. Privacy Policy

We collect personal information solely for the purpose of providing our services and communicating with you about your appointments. We do not sell or share your personal information with third parties. Your data is kept secure and confidential.

7. Photography

Rose & Glow Hair Salon may photograph completed services for marketing and social media purposes. If you prefer not to be photographed, please notify your stylist before your service begins.

8. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

📞 (786) 357-4958
📍 1076 SW 67th Ave, Suite 201, Miami, FL 33144
✉️ hello@roseandglowhair.com